You ask for an estimate of cost along with the documents and we reply within 2 Hours.
We evaluate the documents.
We prepare and send an estimate of cost and turnaround time within 3 hours (sometimes it depends on the volume).
Client sends back the signed estimate of cost and turnaround time.
We delivery the project within the timeline specified in the signed estimate of cost.
We send the invoice together with the translation.
We require payment from clients within 15 calendar days for new clients (regular clients can pay within 20 calendar days) as we pay linguists within 30 days after invoicing.
Average deadline is calculated based on a delivery within 1 business day for projects of 2,000 words or smaller. Rush fees of 20% to 40% may apply for urgent requests depending on the turnaround time needed and the size and complexity of the project.
Please note, further information may be needed to confirm client's identity.
The languages above are the ones we currently work with, however, if you do not see your language in the list, please contact us – we may be still able to assist you!